888-575-0432

2025 TrueSight Logo

Medbill’s purpose-built DME billing software, designed to streamline the entire claims process.

2025 TrueSight Logo

Medbill’s purpose-built DME billing software, designed to streamline the entire claims process.

IT Support personnel with headset talking to client while looking at desktop computer screen
payment review

Managed IT Services:

Technology That Keeps Your Revenue Cycle Running

Your billing systems are only as strong as the IT infrastructure behind them. With our managed IT services, you get hands-on support designed specifically for the needs of DME providers.

IT Support personnel with headset talking to client while looking at desktop computer screen
payment review

How Our Managed IT Services Work

Our IT professionals act as an extension of your team, providing the tools, monitoring, and support needed to protect your systems and streamline your daily operations.

Whether you need help managing cloud solutions, safeguarding patient data, or troubleshooting technical issues, we’re here to guide the way.

We focus on four pillars of IT excellence for DME providers: proactive monitoring, data protection, user support, and strategic alignment.

 

conversation bubbles

An On-Call IT Department

From system patching and remote support to ongoing monitoring and IT strategy, we deliver the benefits of a dedicated in-house IT team without the overhead.
Network Security

Cybersecurity & Compliance Assistance

We take data protection seriously. With layered safeguards like endpoint detection, email threat filtering, SIEM monitoring, and automated security training (including phishing simulations), your business will stay secure and meet HIPAA, HITECH, and Medicare compliance requirements.
review approved icon

Support for Your Tech Stack

Whether your organization uses Microsoft 365 or Google Workspace, we’ll provide backups, user support, and training so your team can work confidently and efficiently.

conversation bubble icon

An On-Call IT Department

From system patching and remote support to ongoing monitoring and IT strategy, we deliver the benefits of a dedicated in-house IT team without the overhead.

Network Security

Cybersecurity & Compliance Assistance

We take data protection seriously. With layered safeguards like endpoint detection, email threat filtering, SIEM monitoring, and automated security training (including phishing simulations), your business will stay secure and meet HIPAA, HITECH, and Medicare compliance requirements.
review approved icon

Support for Your Tech Stack

Whether your organization uses Microsoft 365 or Google Workspace, we’ll provide backups, user support, and training so your team can work confidently and efficiently.

IT personnel talking while review a tablet

How Our Managed IT Services Support DME Providers

We understand how technology directly impacts billing accuracy, compliance, and cash flow. That’s why our managed IT services are designed to protect sensitive data, ensure HIPAA compliance, prevent costly downtime, and align your digital infrastructure with the demands of the healthcare industry.

Our team of IT professionals is led by Dean Landry, an experienced IT leader with deep expertise in systems management, infrastructure, and compliance. Dean has successfully guided organizations through complex IT challenges, including system monitoring and downtime prevention, and now applies that knowledge to the unique needs of DME providers.
Customer service IT representatives with headsets talking to customers

What You Can Expect With Medbill as Your Partner

Every solution we provide is designed with DME billing in mind. From security safeguards to everyday support, our team focuses on the technology challenges that matter most to your revenue cycle.

When you work with us, you get:

R

A dedicated IT team with deep healthcare expertise

R
Proactive security and compliance monitoring
R
Reliable support to keep your systems running smoothly
R
Strategic guidance to align your IT with business goals
R

Hands-on help for the platforms and tools your team uses every day

Learn More About Our Team
Customer service IT representatives with headsets talking to customers

What Our Clients Have to Say

"Switching to MedBill IT has been a night and day difference from our previous private equity owned provider. We now get old fashioned, friendly, responsive, and highly competent service. I no longer bounce from Tier 1 to Tier 3 to get things done. MedBill IT is a breath of fresh air!!"
Andrew T.
"Switching to MedBill IT has been a night and day difference from our previous private equity owned provider. We now get old fashioned, friendly, responsive, and highly competent service. I no longer bounce from Tier 1 to Tier 3 to get things done. MedBill IT is a breath of fresh air!!"
Andrew T.
“The Medbill IT support team has been an excellent partner for AMPED. They provide reliable managed IT services, including remote device management and software support for both Microsoft and Google. The Medbill IT team is knowledgeable, quick to respond, and proactive in finding creative solutions that fit seamlessly within our tech stack. Tickets are handled efficiently and escalated promptly when needed. They are also patient in working with team members with varying degrees of tech savvy. We highly recommend working with them.”
Jamie S.
“The Medbill IT support team has been an excellent partner for AMPED. They provide reliable managed IT services, including remote device management and software support for both Microsoft and Google. The Medbill IT team is knowledgeable, quick to respond, and proactive in finding creative solutions that fit seamlessly within our tech stack. Tickets are handled efficiently and escalated promptly when needed. They are also patient in working with team members with varying degrees of tech savvy. We highly recommend working with them.”
Jamie S.
“We are a fast-growing and fast-moving company, and we quickly found ourselves being slowed down by IT-related hurdles that took a lot of time and attention away from our core business. Medbill has not only helped us maintain our fast pace when the unexpected happens, but they have also helped future-proof our IT to allow for stronger growth in the future. They have been one of the best fractional solutions we have hired."
Kaleb S.
“We are a fast-growing and fast-moving company, and we quickly found ourselves being slowed down by IT-related hurdles that took a lot of time and attention away from our core business. Medbill has not only helped us maintain our fast pace when the unexpected happens, but they have also helped future-proof our IT to allow for stronger growth in the future. They have been one of the best fractional solutions we have hired."
Kaleb S.
"Managed IT Services has been a tremendous asset to our company. We receive prompt responses to issues, and the team does a great job at following up to make sure everything has been resolved. Dean did a great job reviewing our systems and found numerous ways for us to save money on monthly expenditures. They care and it shows!"
Margy D.
"Managed IT Services has been a tremendous asset to our company. We receive prompt responses to issues, and the team does a great job at following up to make sure everything has been resolved. Dean did a great job reviewing our systems and found numerous ways for us to save money on monthly expenditures. They care and it shows!"
Margy D.

Frequently Asked Questions (FAQs)

Schedule a Needs Analysis with a Revenue Cycle Management Consultant

Ready for tailored solutions that strengthen your revenue cycle and support your growth?

Schedule your free, no-obligation needs analysis today to understand how Medbill’s services can help your business thrive.

Start a Conversation