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2025 TrueSight Logo

Medbill’s purpose-built DME billing software, designed to streamline the entire claims process.

2025 TrueSight Logo

Medbill’s purpose-built DME billing software, designed to streamline the entire claims process.

reviewing billing documents

Document Review Services:

Preventing Claim Denials & Ensuring Compliance

Every claim starts with the documentation, and that’s where many denials originate. Medbill’s Document Review Services are designed to catch issues early, ensure payer compliance, and keep your revenue flowing. Whether before or after a claim is submitted, we review each order precisely to reduce denials, protect against audits, and strengthen your billing process.
reviewing billing documents

Our Document Review Process

We don’t skim; we take a hands-on, policy-driven approach to reviewing every claim. Here’s how it works.

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Verification of Required Documentation

We ensure all necessary documents (like prescriptions, proof of delivery, and signed physician notes) are present, accurate, and complete. Missing or incorrect documentation is flagged immediately to prevent rework or delays.

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Medical Necessity Review

Our team will evaluate whether the documentation supports medical necessity in accordance with payer-specific guidelines and coverage criteria. We continually monitor and adapt to evolving policies to help ensure your claims remain compliant.

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Order and Delivery Validation

We confirm that all items are ordered, shipped, and documented correctly with accurate proof of delivery.

Network Security

Policy Compliance & Fraud Prevention

Every claim is reviewed with payer policies in mind. We identify inconsistencies and potential audit triggers early, reducing your risk of recoupments and downstream investigations.
Network Security

Education & Feedback Loops

Our review process doesn’t just protect your claims—it helps your staff learn and make informed decisions. We share findings, highlight trends, and offer guidance to support your long-term success.

review approved icon

Verification of Required Documentation

We ensure all necessary documents (like prescriptions, proof of delivery, and signed physician notes) are present, accurate, and complete. Missing or incorrect documentation is flagged immediately to prevent rework or delays.

document review checklist icon

Medical Necessity Review

Our team will evaluate whether the documentation supports medical necessity in accordance with payer-specific guidelines and coverage criteria. We continually monitor and adapt to evolving policies to help ensure your claims remain compliant.

review approved icon

Order and Delivery Validation

We confirm that all items are ordered, shipped, and documented correctly with accurate proof of delivery.

Network Security

Policy Compliance & Fraud Prevention

Every claim is reviewed with payer policies in mind. We identify inconsistencies and potential audit triggers early, reducing your risk of recoupments and downstream investigations.
Network Security

Education & Feedback Loops

Our review process doesn’t just protect your claims—it helps your staff learn and make informed decisions. We share findings, highlight trends, and offer guidance to support your long-term success.

woman holding tablet reviewing documents

Why Choose Medbill for Document Review Services?

When you work with Medbill, we become an extension of your team. Our approach is rooted in partnership, not consultancy, because we’re invested in your long-term success.

Additionally, our team is deeply engaged in the DME industry, regularly participating in conferences, council meetings, and policy briefings to stay current with evolving regulations. That means your claims are reviewed with the latest payer requirements in mind, helping you stay compliant and ahead of potential denials.

Learn More About Our Team
woman holding tablet reviewing documents
customer service wearing headset talking to client
customer service wearing headset talking to client

What You Can Expect With Medbill as Your Partner

With Medbill as an extension of your team, you gain a strategic partner who understands the complexities of the industry and works alongside you to navigate them with confidence.
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Cost-effective billing services that reduce overhead and eliminate training and software expenses
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Improved cash flow through faster, cleaner claims and proactive A/R management
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Direct access to HME billing experts who stay ahead of industry and regulatory changes
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Dedicated support and real-time transparency into your billing performance
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Fewer denials and lower compliance risks through rigorous documentation and claims processes
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Technology-first processes, powered by the same innovation behind TrueSight, to support cleaner claims and stronger revenue cycle outcomes.

What Our Clients Have to Say

Utilizing Medbill’s services created a 29% cost saving in employee salaries and benefits. My only regret is that we did not partner with Medbill sooner. I can’t say enough good things about the entire Medbill Team.
Utilizing Medbill’s services created a 29% cost saving in employee salaries and benefits. My only regret is that we did not partner with Medbill sooner. I can’t say enough good things about the entire Medbill Team.
Thanks to Medbill, our AR is cleaned up. We have finally been paid for claims lost in our system. I’ve always had challenges finding a stable billing team for my company. Now with Medbill, I am confident we are capturing every claim!
Thanks to Medbill, our AR is cleaned up. We have finally been paid for claims lost in our system. I’ve always had challenges finding a stable billing team for my company. Now with Medbill, I am confident we are capturing every claim!
As a medium-sized DME provider, we are so thankful that Medbill improved our DSO by 17 days in the first 15 months!
As a medium-sized DME provider, we are so thankful that Medbill improved our DSO by 17 days in the first 15 months!
After hiring Medbill, I went from an 83% to a 97% collection rate in the first 8 months. Within 24 months, my business grew by 41%. Medbill made it possible for my employees to focus their attention on growing the business.
After hiring Medbill, I went from an 83% to a 97% collection rate in the first 8 months. Within 24 months, my business grew by 41%. Medbill made it possible for my employees to focus their attention on growing the business.
We realized 12% growth in monthly collections within our first 8 months, and we love working with Medbill's staff.
We realized 12% growth in monthly collections within our first 8 months, and we love working with Medbill's staff.

Schedule a Needs Analysis with a Revenue Cycle Management Consultant

Ready for tailored solutions that strengthen your revenue cycle and support your growth?

Schedule your free, no-obligation needs analysis today to understand how Medbill’s services can help your business thrive.

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