Smiling mature professional business woman using tablet
Truesight UX on laptop

About Medbill:

Decades of Dedicated DME Billing Experience

Since 2005, Medbill has provided full-service DME billing support with a singular focus: helping providers achieve profitability in a complex, ever-changing industry.

Smiling mature professional business woman using tablet
Truesight UX on laptop

Who We Are

More than 20 years ago, while working at a national medical supply company, Medbill founder Keith Kuhn saw how challenging it was for DME providers to manage payer rules, documentation, shifting regulations, and time-consuming administrative work, all while caring for patients.

In response, Kuhn launched Medbill with a clear mission: to simplify and strengthen the billing process for DME businesses.

What started as a small team with a big vision has grown into a national leader in DME revenue cycle management. Today, Medbill continues to deliver reliable service, deep industry expertise, and solutions that help providers work more efficiently, stay compliant, and drive long-term profitability.

coworkers having a discussion with laptop in hand

How Technology Became our Competitive Edge

From its earliest days, Medbill recognized that the future of DME billing would depend on technology. In the mid-2000s, our team began developing internal systems to automate claim workflows, track denials, and measure staff productivity—years before such tools were widely available.

These innovations became the backbone of Medbill’s operational success, reducing manual work, increasing accuracy, and giving our teams the real-time visibility needed to make smarter decisions.

Over time, we built an entire ecosystem of automation and analytics that allowed Medbill to outperform competitors in clean-claim rate, cash acceleration, and cost efficiency.

What started as proprietary internal tools ultimately evolved into TrueSight, our next-generation DME billing software. Today, TrueSight powers both Medbill’s internal operations and DME providers nationwide—delivering the same clarity, precision, and performance that helped define our own success.

coworkers having a discussion with laptop in hand
truesight software ui screenshot
2025 TrueSight Logo

Medbill’s One-of-a-Kind DME Revenue Cycle Management Platform

What if the user experience came first?

That’s the question Medbill set out to answer in 2018 with the launch of TrueSight, an AI-powered billing platform built specifically for DME providers.

Rooted in decades of expertise and a desire to make billing software truly intuitive, TrueSight has become an industry-leading solution, helping users streamline workflows, reduce denials, and gain real-time visibility into their revenue cycle.

Our mission is to give you true clarity, so you can make better business decisions—faster.

truesight software ui screenshot

Why Choose Medbill?

R

Streamline your billing operations, strengthen your bottom line

At Medbill, we don’t just process claims—we work as an extension of our clients’ businesses. From document review and payer policy enforcement to compliance, cybersecurity, and day-to-day support, we provide everything DME organizations need to streamline their billing operations and strengthen their bottom line.

R

100% Focus on DME

We specialize exclusively in DME billing, ensuring unparalleled expertise in this niche.
R

100% Proven Process

Our tried-and-tested methods consistently deliver outstanding results.

R

100% Audit Ready

We maintain meticulous records and adhere to industry standards, ensuring you’re always prepared for audits.
R

100% Proven Process

Our tried-and-tested methods consistently deliver outstanding results.

R

100% Audit Ready

We maintain meticulous records and adhere to industry standards, ensuring you’re always prepared for audits.

Our Driving Principles

Our Mission

Our mission is to deliver exceptional billing solutions that empower the DME industry and support patient care.

Our Vision

Our vision is to be a trusted partner, advancing with our clients and driving innovation in the DME industry.

Our Core Values

At Medbill, we’re guided by six core principles that shape our work culture and drive our success:
R

Integrity: We communicate truthfully, embrace accountability, and are motivated by excellence.

R

Respect: We dignify every individual, value every role, and interact in a polite and professional manner.

R

Innovation: We look to maximize resources by building efficiency, considering new solutions, and thinking creatively.

R

Commitment: We follow through on our word, value our partnerships, and strive to exceed expectations.

R
Teamwork: We work collaboratively, understanding we are better together, and invest in others.
R

Continual Development: We encourage learning and professional growth in order to serve more effectively.

Our Team

Meet the experienced, driven people dedicated to serving you and your business.

portrait of keith

Keith Kuhn

Founder & CEO

Keith Kuhn founded Medbill in 2005 after serving as a business analyst and IT director at a national medical supply company, where he gained firsthand insight into the operational and technical challenges DME providers face. Drawing on that experience, he built Medbill to deliver smarter, more efficient billing support—and has since grown it into a nationally recognized leader in DME revenue cycle management.
portrait of chris

Chris Delposen

Managing Director

As Managing Director, Chris Delposen brings deep financial and operational expertise from his previous roles as CEO of Hope Extended Care Services and CFO at SoftWriters. Since joining Medbill in 2016, he has overseen finance, HR, and day-to-day strategy, playing a key role in expanding the reach of both Medbill and TrueSight. Whether he’s fine-tuning internal systems or guiding high-level planning, Chris ensures every piece of the puzzle fits with precision and purpose.

kelsey kansler headshot

Kelsey Kansler

Vice President of RCM & Automation

Since joining Medbill in 2011, Kelsey Kansler has played a key role in advancing the company’s revenue cycle operations through continuous process improvement. A board member of PAMS and the Medicare Jurisdiction C Council—where she also serves as Respiratory A Team Leader—Kelsey stays deeply engaged in industry advocacy. Kansler is also certified as a Project Management Professional (PMP), further strengthening her ability to lead cross-functional initiatives that drive results.

Kris Hartley

Kristopher Hartley

Vice President of Operations

Kristopher Hartley brings a disciplined, results-driven mindset to overseeing Medbill’s billing services and day-to-day operations. He works closely with the leadership team to implement strategic solutions that improve performance and deliver measurable value for clients.

Ryan May

Ryan May

Business Analyst

Ryan is Medbill’s Business Analyst and primarily interfaces with the staff, end-users, and the development team. He enjoys analyzing technical data related to new projects and functionality. He is a proud father that also gives back to the children in his community by supporting St. Jude Children’s Research Hospital and Toys for Tots. After a long day of generating reports for Medbill, Ryan will unwind by enjoying outdoor activities or watching sports on tv.
Dean Landry

Dean Landry

IT Services Manager

Dean Landry leads Medbill’s IT Services with a focus on secure, efficient, and scalable solutions tailored to the needs of DME providers. With a background that includes serving as Director of Information Systems at Kingswood University, Dean brings a strong foundation in systems management, infrastructure, and compliance. At Medbill, he oversees help desk support, software implementation, cybersecurity, and HIPAA-compliant solutions, ensuring that clients’ systems stay protected and aligned with evolving industry standards.
portrait of keith

Keith Kuhn

Founder & CEO

Keith Kuhn founded Medbill in 2005 after serving as a business analyst and IT director at a national medical supply company, where he gained firsthand insight into the operational and technical challenges DME providers face. Drawing on that experience, he built Medbill to deliver smarter, more efficient billing support—and has since grown it into a nationally recognized leader in DME revenue cycle management.
portrait of chris

Chris Delposen

Managing Director

As Managing Director, Chris Delposen brings deep financial and operational expertise from his previous roles as CEO of Hope Extended Care Services and CFO at SoftWriters. Since joining Medbill in 2016, he has overseen finance, HR, and day-to-day strategy, playing a key role in expanding the reach of both Medbill and TrueSight. Whether he’s fine-tuning internal systems or guiding high-level planning, Chris ensures every piece of the puzzle fits with precision and purpose.

kelsey kansler headshot

Kelsey Kansler

Vice President of RCM and Automation

Since joining Medbill in 2011, Kelsey Kansler has played a key role in advancing the company’s revenue cycle operations through continuous process improvement. A board member of PAMS and the Medicare Jurisdiction C Council—where she also serves as Respiratory A Team Leader—Kelsey stays deeply engaged in industry advocacy. Kansler is also certified as a Project Management Professional (PMP), further strengthening her ability to lead cross-functional initiatives that drive results.

Kris Hartley

Kristopher Hartley

Vice President of Operations

Kristopher Hartley brings a disciplined, results-driven mindset to overseeing Medbill’s billing services and day-to-day operations. He works closely with the leadership team to implement strategic solutions that improve performance and deliver measurable value for clients.
Ryan May

Ryan May

Business Analyst

Ryan is Medbill’s Business Analyst and primarily interfaces with the staff, end-users, and the development team. He enjoys analyzing technical data related to new projects and functionality. He is a proud father that also gives back to the children in his community by supporting St. Jude Children’s Research Hospital and Toys for Tots. After a long day of generating reports for Medbill, Ryan will unwind by enjoying outdoor activities or watching sports on tv.
Dean Landry

Dean Landry

IT Services Manager

Dean Landry leads Medbill’s IT Services with a focus on secure, efficient, and scalable solutions tailored to the needs of DME providers. With a background that includes serving as Director of Information Systems at Kingswood University, Dean brings a strong foundation in systems management, infrastructure, and compliance. At Medbill, he oversees help desk support, software implementation, cybersecurity, and HIPAA-compliant solutions, ensuring that clients’ systems stay protected and aligned with evolving industry standards.

What Our Clients Have to Say

"Switching to MedBill IT has been a night and day difference from our previous private equity owned provider. We now get old fashioned, friendly, responsive, and highly competent service. I no longer bounce from Tier 1 to Tier 3 to get things done. MedBill IT is a breath of fresh air!!"
Andrew T.
"Switching to MedBill IT has been a night and day difference from our previous private equity owned provider. We now get old fashioned, friendly, responsive, and highly competent service. I no longer bounce from Tier 1 to Tier 3 to get things done. MedBill IT is a breath of fresh air!!"
Andrew T.
“The Medbill IT support team has been an excellent partner for AMPED. They provide reliable managed IT services, including remote device management and software support for both Microsoft and Google. The Medbill IT team is knowledgeable, quick to respond, and proactive in finding creative solutions that fit seamlessly within our tech stack. Tickets are handled efficiently and escalated promptly when needed. They are also patient in working with team members with varying degrees of tech savvy. We highly recommend working with them.”
Jamie S.
“The Medbill IT support team has been an excellent partner for AMPED. They provide reliable managed IT services, including remote device management and software support for both Microsoft and Google. The Medbill IT team is knowledgeable, quick to respond, and proactive in finding creative solutions that fit seamlessly within our tech stack. Tickets are handled efficiently and escalated promptly when needed. They are also patient in working with team members with varying degrees of tech savvy. We highly recommend working with them.”
Jamie S.
“We are a fast-growing and fast-moving company, and we quickly found ourselves being slowed down by IT-related hurdles that took a lot of time and attention away from our core business. Medbill has not only helped us maintain our fast pace when the unexpected happens, but they have also helped future-proof our IT to allow for stronger growth in the future. They have been one of the best fractional solutions we have hired."
Kaleb S.
“We are a fast-growing and fast-moving company, and we quickly found ourselves being slowed down by IT-related hurdles that took a lot of time and attention away from our core business. Medbill has not only helped us maintain our fast pace when the unexpected happens, but they have also helped future-proof our IT to allow for stronger growth in the future. They have been one of the best fractional solutions we have hired."
Kaleb S.
Utilizing Medbill’s services created a 29% cost saving in employee salaries and benefits. My only regret is that we did not partner with Medbill sooner. I can’t say enough good things about the entire Medbill Team.
Utilizing Medbill’s services created a 29% cost saving in employee salaries and benefits. My only regret is that we did not partner with Medbill sooner. I can’t say enough good things about the entire Medbill Team.
Thanks to Medbill, our AR is cleaned up. We have finally been paid for claims lost in our system. I’ve always had challenges finding a stable billing team for my company. Now with Medbill, I am confident we are capturing every claim!
Thanks to Medbill, our AR is cleaned up. We have finally been paid for claims lost in our system. I’ve always had challenges finding a stable billing team for my company. Now with Medbill, I am confident we are capturing every claim!
As a medium-sized DME provider, we are so thankful that Medbill improved our DSO by 17 days in the first 15 months!
As a medium-sized DME provider, we are so thankful that Medbill improved our DSO by 17 days in the first 15 months!
After hiring Medbill, I went from an 83% to a 97% collection rate in the first 8 months. Within 24 months, my business grew by 41%. Medbill made it possible for my employees to focus their attention on growing the business.
After hiring Medbill, I went from an 83% to a 97% collection rate in the first 8 months. Within 24 months, my business grew by 41%. Medbill made it possible for my employees to focus their attention on growing the business.
We realized 12% growth in monthly collections within our first 8 months, and we love working with Medbill's staff.
We realized 12% growth in monthly collections within our first 8 months, and we love working with Medbill's staff.
"Managed IT Services has been a tremendous asset to our company. We receive prompt responses to issues, and the team does a great job at following up to make sure everything has been resolved. Dean did a great job reviewing our systems and found numerous ways for us to save money on monthly expenditures. They care and it shows!"
Margy D.
"Managed IT Services has been a tremendous asset to our company. We receive prompt responses to issues, and the team does a great job at following up to make sure everything has been resolved. Dean did a great job reviewing our systems and found numerous ways for us to save money on monthly expenditures. They care and it shows!"
Margy D.

Get in Touch With the Medbill Team

Ready to See What Medbill Can Do For Your Business?

Start with a personalized needs analysis led by one of our revenue cycle management specialists. In this initial consultation, we’ll take a close look at your current operations—identifying strengths, uncovering gaps, and offering strategic next steps tailored to your unique workflow and goals.

To get started, visit, call, or email us at:

(866) 971-3441

contact@medbill.net

8085 Saltsburg Rd
Plum, PA 15239