Accounts Receivable Collection & Management Services for DME Providers
Struggling with slow payments and aging claims?
Medbill combines DME-specific strategies, payer expertise, and persistent follow-up to help you recover revenue faster—and with fewer denials.
Our AR Management Services
We offer end-to-end AR collection services designed for the unique demands of the DME industry.
Proactive AR Collection Strategies
Our team uses proactive, payer-specific approaches to ensure claims don’t fall through the cracks. This includes:
- Tailored collection approaches for different payer types
- Efficient handling of patient balances and co-pays
- Specialized techniques for complex or high-dollar DME claims
Rigorous AR Follow-Up
We follow a consistent, hands-on process to resolve outstanding claims and keep your AR moving. Our approach entails:
- Systematic tracking and follow-up on unpaid claims
- Timely communication with payers to resolve pending or stalled claims
- Reopening and refiling of denied claims to maximize reimbursement
- Regular status updates to identify and remove claim bottlenecks
Advanced AR Aging Management
To reduce aging receivables, we use data-driven strategies, such as:
- Targeted strategies to recover outstanding claims at 60+, 90+, 120+ days
- Root cause analysis to prevent future AR delays
- Customized aging reports for increased financial visibility
DME-Specific Denial Management
Our team is trained to navigate the nuances of DME claims and minimize the impact of denials. We support you with:
- Expert handling of common DME denial reasons (e.g., modifiers, medical necessity)
- Appeals process built around payer-specific DME rules
- Preventative strategies to reduce future denials
Our Proven AR Collection and Management Process
Initial AR Assessment and Strategy Development
We start with a deep dive into your current AR processes and outstanding claims.
By identifying inefficiencies, bottlenecks, and missed opportunities in your revenue cycle, we can design a customized AR management plan that aligns with your business goals and payer landscape.
Claims Filing and Submission
Accurate and timely submissions are the foundation of effective AR. We ensure every claim is filed correctly the first time, using payer-specific scrubbing techniques to reduce rejections and increase acceptance rates, right out of the gate.
Proactive Claims Tracking and Follow-Up
Once claims are submitted, we don’t wait for issues to arise. Our system tracks claim statuses in real time, allowing us to follow up with payers promptly and provide regular updates on progress. This consistent communication helps prevent delays and keeps your cash flow steady.
Payment Posting and Reconciliation
As payments come in, we post them quickly and accurately, whether from payers, patients, or third parties. We reconcile payments against expected reimbursement amounts and resolve discrepancies or underpayments immediately to keep your records clean and complete.
Denial Management and Appeals
Aging AR Reduction
Aging receivables don’t just impact cash flow—they signal deeper inefficiencies. We prioritize follow-up efforts based on claim age and use targeted tactics to recover long-standing balances. You’ll also receive custom aging reports for better visibility and control over outstanding revenue.
Patient Balance Collection
We help you manage the patient portion of AR with clear communication and a compassionate approach. Patients receive timely, easy-to-understand statements, flexible payment options, and follow-up communication that balances empathy with accountability.
Continuous Performance Monitoring and Reporting
Initial AR Assessment and Strategy Development
We start with a deep dive into your current AR processes and outstanding claims.
By identifying inefficiencies, bottlenecks, and missed opportunities in your revenue cycle, we can design a customized AR management plan that aligns with your business goals and payer landscape.
Claims Filing and Submission
Accurate and timely submissions are the foundation of effective AR. We ensure every claim is filed correctly the first time, using payer-specific scrubbing techniques to reduce rejections and increase acceptance rates, right out of the gate.
Proactive Claims Tracking and Follow-Up
Once claims are submitted, we don’t wait for issues to arise. Our system tracks claim statuses in real time, allowing us to follow up with payers promptly and provide regular updates on progress. This consistent communication helps prevent delays and keeps your cash flow steady.
Payment Posting and Reconciliation
As payments come in, we post them quickly and accurately, whether from payers, patients, or third parties. We reconcile payments against expected reimbursement amounts and resolve discrepancies or underpayments immediately to keep your records clean and complete.
Denial Management and Appeals
Aging AR Reduction
Aging receivables don’t just impact cash flow—they signal deeper inefficiencies. We prioritize follow-up efforts based on claim age and use targeted tactics to recover long-standing balances. You’ll also receive custom aging reports for better visibility and control over outstanding revenue.
Patient Balance Collection
We help you manage the patient portion of AR with clear communication and a compassionate approach. Patients receive timely, easy-to-understand statements, flexible payment options, and follow-up communication that balances empathy with accountability.
Continuous Performance Monitoring and Reporting
Throughout our partnership, you’ll receive regular reporting on key metrics like Days Sales Outstanding (DSO), collection rates, and payer trends. These insights allow us to refine your AR strategy over time and show you the measurable impact of our services. They also inform your front-end processes, helping reduce future denials before claims are even submitted.
Why Work with Medbill for AR Collection and Management?
With Medbill, you benefit from DME-focused experts who understand payer rules well and work diligently to ensure you receive the revenue you’ve earned.
Here’s what you can expect:
Specialized DME Knowledge: Our team is fluent in DME-specific claim types, modifiers, and payer requirements.
Tailored Approach: We customize strategies to your product lines, payers, and revenue goals.
Accelerated Cash Flow: Our proactive methods reduce DSO and improve cash consistency.
Increased Collection Rates: We pursue every dollar through rigorous follow-up and expert appeals.
Cutting-Edge AR Management Tools: Leverage powerful billing and recovery systems—without managing the tech yourself.
Seamless Integration: Our team will work within your existing systems to ensure minimal disruption.
Reduced Administrative Burden: Our partnership frees up your internal staff to focus on operations and patient care.
Regular Reporting: We’re committed to clear, consistent reporting that keeps you informed and in control of your AR progress.
Seamless Integration: Our team will work within your existing systems to ensure minimal disruption.
Reduced Administrative Burden: Our partnership frees up your internal staff to focus on operations and patient care.
Regular Reporting: We’re committed to clear, consistent reporting that keeps you informed and in control of your AR progress.