Explore the Latest Resources from the Medbill Team
Stay informed with Medbill’s blog, where we share expert guidance, practical tips, and industry updates to help DME providers navigate the industry’s complexities.
Should You Be Auditing Your Own Patient Communication Records?
Good documentation is the backbone of a successful DME operation. It protects your revenue, supports compliance and ultimately improves patient outcomes. Many providers assume their contact logs are enough until they face a denial. Suddenly, those records are...
Throughput: A Better Way to Measure and Manage Order Movement in DME Billing
DME billing managers: Are your claims languishing? Are reimbursements lagging? If so, you need to take a look at your operation’s throughput. Throughput reveals how efficiently and effectively orders move from intake to payment, and where they’re getting stuck, sort...
Efficiency Without Burnout: Using AI to Support Lean Billing Teams
Earlier this year, HME News reported on the growing staffing pressures and rising labor costs facing DME and HME providers. Many are struggling to maintain efficiency and compliance amid increasing expenses and a tightening labor market. With reimbursement rates...
Updates from the DMEMAC Jurisdiction C: CMS FHIR, CGS Connect Enhancements, and More
The most recent JC Council meeting covered several key initiatives from CMS and CGS that could impact providers’ workflow, claim submissions, and communication processes. Here’s a breakdown of what you need to know. CMS FHIR Project: Streamlining Data Exchange CMS...
Closing the Loop: Using DME Claim Submission Automation to Reduce Denials
Manual DME billing is exhausting. Denials are common, cash flow is unpredictable, and most teams are stretched thin. But what if you could reduce denials by 30%—before the claim even leaves your system? With automation now poised to handle 80% of healthcare admin...
NC Medicaid Rate Reductions Are Now in Effect
As of October 1, 2025, North Carolina Medicaid has implemented provider rate reductions that are already affecting reimbursements across multiple care categories, including DME AND HME services. The North Carolina Department of Health and Human Services (NCDHHS)...
Final CMS NCD Expands Coverage for NIPPV in the Home—Here’s What to Do Now
The Centers for Medicare & Medicaid Services (CMS) has finalized its national coverage determination (NCD) for noninvasive positive pressure ventilation (NIPPV) in patients with chronic obstructive pulmonary disease (COPD) who have chronic respiratory failure....
Operations Management: A Bottom-Line Solution
By Miriam Lieber Meet the Expert: Miriam Lieber is president of Lieber Consulting LLC, a national consulting firm specializing in revenue cycle management for HME providers. With decades of experience, Lieber partners with organizations to improve operational...
Maximize DME Resupply Profits: How to Build a Program That Drives Revenue
A well-executed resupply program can generate consistent, recurring revenue and increase profit margins for DME providers, but reaching that point takes more than good intentions. It requires strategy, efficiency, and a clear understanding of payer rules. In this...
CMS Proposed Rule Could Slash Reimbursement and Limit Contracts—Here’s What to Know
A newly released CMS proposed rule could significantly reduce DMEPOS reimbursement rates and limit the number of Medicare contracts available—changes that would be especially harmful to small providers. The DME industry has until Friday, August 29, to submit...
What the HIPAA NPRM Means for DME Providers—and How to Prepare Now
The Department of Health and Human Services has issued a Notice of Proposed Rulemaking (NPRM) that signals significant changes to the HIPAA Security Rule, and DME providers should take note.While these updates aren’t law yet, the direction is clear: vague standards...
How AI and Automation are Transforming the Future of Patient Communication
AI and automation are revolutionizing how DME providers communicate with patients. From instant responses to AI-assisted email drafts, these tools promise faster communication, more empathetic messaging, and highly personalized interactions through dynamic,...