A new User Guide has been developed to assist with filing secondary claims to NCTracks.
No paper submission is required – secondary claims can be billed electronically to NCTracks, either on the portal or as a batch electronic claims transaction.
The User Guide “How do I Indicate Other Payer Details or an Override on a Claim in NCTracks and Batch Submissions”, which is posted on the Provider User Guides and Training page of the Provider Portal, details step-by-step instructions for billing secondary claims to NCTracks.
NC Association for Medical Equipment Services
P.O. Box 4411
Cary, NC 27519-4411